Datawise Solutions provides web and phone-based customer support for its clients. The servers that store your data are housed in a secure facility with daily backups and redundant connections to major internet backbones to ensure 24/7 data availability. We are pleased to say that to date, we have not had any unscheduled downtime with any of our modules and total downtime has been less than 10 minutes.
If you are experiencing difficulties with any of your database modules, please contact us via our emergency support e-mail line and a technician will be paged and in touch with you within the hour.
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